Staging Environment — Not Production

Cookie Policy

Sonsoto uses strictly necessary cookies to run the site, protect accounts, support checkout, and remember your cookie choice. Optional cookies only run if you allow them. You can change your choice at any time.

Policy version 2026-06
Last reviewed
June 2026
Operator
Hana Global Expansion FZCO · Trade Licence 57258 · United Arab Emirates

At a glance

Always on
Sign-in, security, checkout, fraud prevention, and your cookie choice.
Optional
Preferences, analytics, marketing, and support tools — only when allowed.
Change anytime
Update your settings via Manage cookie choices.

Who we are

Sonsoto is operated by Hana Global Expansion FZCO, Trade Licence 57258, United Arab Emirates. This policy explains the cookies and similar technologies we use on the Sonsoto website and client account, and how you control the optional ones. It applies to the Sonsoto web experience; the personal data you provide once a service starts is covered separately in our Privacy Policy and Data Use pages.

What cookies and similar technologies are

Cookies are small text files placed on your browser or device. Similar technologies — pixels, tags, local device identifiers, SDKs, and server logs — work the same way: they help a service remember information, keep you signed in, protect accounts, understand usage, or measure performance.

How your choices work

Your choices are saved on this browser and device. You can change them at any time by selecting Manage cookie choices. Strictly necessary cookies cannot be switched off because Sonsoto needs them for security, sign-in, checkout, and basic operation. Optional categories only run after consent where consent is required.

Cookie categories

Strictly necessary

Required for sign-in, security, checkout, load balancing, fraud prevention, and remembering your cookie choice. Always on.

Always on
Preferences

Remember choices like language and display so the site works the way you set it.

Optional
Analytics

Help understand how the site is used so it can be improved. Aggregated — not used to identify you.

Optional
Marketing

Measure campaigns and referrals.

Optional
Support tools

In-page live chat and support widgets that may load third-party tools.

Optional

Optional cookies never give Sonsoto permission to sell your documents or service files.

Declared tools

The specific tools we run, what they do, and whether they wait for your consent.

Sentry
Essential

Runs pre-consent

Error and reliability monitoring (operational/security). Not used for advertising.

Data:
error/stack context, browser + OS, page path (query stripped)
Cookies:
None
Domains:
*.sentry.io
Retention:
90 days (Sentry default)
Owner:
Engineering
Reviewed:
2026-06-06
Data processing terms
Qarar support chat
Optional

Consent-gated

In-page support / chat widget.

Data:
messages you send, session context
Cookies:
None
Retention:
Per support tooling policy
Owner:
Support
Reviewed:
2026-06-06

Third-party providers

Some cookies are set by providers that help us run Sonsoto — hosting, security, analytics, payments, support, and embedded tools. They may process technical data such as IP address, device and browser information, page interactions, referral source, and approximate location. Where a provider acts as an independent controller, its own privacy and cookie notices also apply. We list the tools we declare under Declared tools above.

Browser controls

You can also block or delete cookies through your browser settings, or ask to be alerted before a cookie is stored. If you block all cookies, some pages, account features, checkout, security checks, document workflows, or support tools may not work properly.

How long cookies last

Cookies are either session or persistent. Session cookies expire when you close your browser; persistent cookies remain for a set period or until you delete them. The duration depends on the cookie's purpose, provider, and settings.

Do Not Track and privacy signals

Some browsers send Do Not Track or similar signals. There isn't a consistent industry standard for these, but where it's legally required and technically supported, Sonsoto respects applicable consent or opt-out signals.

Changes to this policy

We may update this policy as our tools or obligations change. When we do, we revise the policy version and the last-reviewed date shown at the top of this page. Material changes to optional categories may ask you to confirm your choice again.

Privacy and contact

For how we handle the personal data you provide once a service starts, see our Privacy Policy and Data Use. Questions about this Cookie Policy can be sent to privacy@sonsoto.com or raised through our Contact page.